Shipping policy

SHIPPING POLICY 

OVERVIEW 

We currently ship within Australia, New Zealand, United Kingdom (UK), United States (US) and Canada.

SECTION ONE - SHIPPING COSTS 

Our standard shipping rates using Australia Post are as follows: 

Standard Shipping AU - $8.99 AUD

Express Shipping AU - $12.99 AUD

Standard Shipping to NZ - $9.99 NZD

Standard Shipping to the UK - £9.99 GBP

Standard Shipping to the US - $10.99 USD

Standard Shipping to Canada - $14.99 CAD

SECTION TWO - SHIPPING TIMEFRAMES 

Our Standard shipping delivery time estimates are as follows: 

Standard shipping in Australia delivery time estimates 2-7 business days via Australia Post Standard.

Express shipping in Australia delivery time estimates 1-4 business days via Australia Post Express.

Standard International shipping to New Zealand delivery time estimates 4-7 business days via Australia Post International. 

Standard International shipping to the United Kingdom delivery time estimates 4-7 business days via Australia Post International. 

Standard International shipping to the United States delivery time estimates 5-9 business days via Australia Post International.

Standard International shipping to Canada delivery time estimates 7-11 business days via Australia Post International.

Rural Delivery Estimates: 

Please allow 2 extra business days for delivery on top of the stated shipping estimates.

SECTION THREE - TRACKING

Your tracking number will be emailed to you. If the number is not yet working, please wait one business day as postal companies can sometimes take time to process the scan. 

SECTION FOUR - INTERNATIONAL SHIPPING

Items shipped outside of Australia may be subject to import duties, taxes/tariffs or charges which are normally included in the shipping cost for your order. If you are asked to pay duties and customs at time of delivery, please reach out and we can see if we can resolve the issue for you. 

We are not responsible for any shipping deliveries that may be affected or intercepted by customs, natural occurrences, transfers from Australia Post International to the local courier in your country or air and ground transportation strikes or delays once the package leaves Australia.

Please check with your country's custom office to determine what these additional costs will be prior to placing your order.